Privacy Policy
We value your privacy. This policy explains what data we collect, how we use it, and the choices you have.
Information We Collect
Account data: name, email, phone number, and delivery addresses.
Booking details: service selections, time slots, and special instructions.
Payment information: handled by our payment partners; we store transaction references only.
Usage data: device, browser, pages visited, and interactions to improve our service.
How We Use Your Information
Provide and manage bookings and deliveries.
Process payments and send confirmations and receipts.
Improve our site, services, and customer support.
Send important updates and service-related communications.
Sharing and Disclosure
We do not sell your personal data. We share limited data with trusted providers (e.g., payments, analytics, delivery) solely to operate our services and only under appropriate safeguards.
Data Retention
We retain data for as long as needed to provide our services and meet legal obligations. You may request deletion of your account where applicable.
Your Rights
Access and update your profile information.
Request deletion of your account, subject to legal constraints.
Opt-out of non-essential communications.
Security
We implement reasonable technical and organizational measures to protect your data. No method of transmission or storage is 100% secure; we strive to continuously improve.
Contact Us
Questions about this policy? Contact us at support@touchderose.co.ke